Category Archives: Healthcare

Why Apply In A Career Initiate Training Program in Health Services Administration?

Healthcare is a demanding and rewarding profession. Substantial training programs or classes are necessary to receive certification. Accelerated learning schools that offer a program in healthcare administration can help you to complete your training in a shorter amount of time so that you can enter the field more quickly.

Schools offering classes in healthcare administration prepare their students with applicable skills for the work environment. Students do not finish their education and wonder, “What do I do now?” (What does a person with a background in history go on to do? Most likely, something that doesn’t involve history.) Studying healthcare administration will lead students straight into a career, prepared and eager to begin.

What does a healthcare administrator do?

Many people who work in hospitals are not doctors. There are administrators working hard to enable those doctors to do what they do best: help people heal and recover. Doctors may be the ones who administer medication and perform complicated surgeries, but there are many other qualified people working in hospitals to make these facilities run efficiently. Healthcare administrators manage the daily functionality of a hospital, whether it is limited to a certain department or encompasses the whole facility.

Healthcare administrators work in a fluctuating field. Procedures regularly change as technology advances and government regulations are enhanced for the patient’s and healthcare provider’s protection. Healthcare in the 21st century often involves more preventive care measures, which encourage change as well. Administrators evaluate current procedures and create methods for achieving objectives more efficiently.

Depending on the size of the facility, there may be several other administrators with the same job functions, so a collaborative work environment may be necessary. If there are many administrators with many assistants, there may be more general responsibilities that need to be tended to or more specialized interests to focus on. Community outreach and preventative care are big. At a smaller facility, a healthcare administrator may do more detailed work.

Generally, all administrators are responsible for the security of confidential records involving patients and staff. Administrators must be knowledgeable of the latest database software for healthcare, confident that the files they are maintaining are accurate, and aware of those who have permission to view those files.

While some healthcare administrators work during regular business hours, some are on call and work longer hours, like those working in nursing homes. If there are multiple facilities as a part of a larger system, an administrator may put more hours into a work day as well. The hours will depend on the size of the facility and the amount of personnel on staff.

What kind of education do you need to become a healthcare administrator?

Many entry-level healthcare administrators have certification in a field such as healthcare administration. Some organizations will hire a person if he or she has had significant job experience rather than certification, but this will vary from organization to organization. Most organizations will require administrators to attend a training program and complete certification before joining their staff.

An important aspect of being a healthcare administrator is possessing knowledge of management principles. You can learn these principles at various schools across the country offering the training program. As in many fields, there is fierce competition amongst those entering the healthcare profession, so the more experience you acquire, the more marketable you will be.

Will training in healthcare administration lead to a solid career?

If you are a responsible person, you can have the opportunity to build a successful career as a healthcare administrator. You will have expensive equipment to maintain and highly skilled people working around you, so it is imperative that you are able to function in a high-pressure, high-responsibility environment. A skilled administrator is able to take incomplete information and analyze it to make the best possible decisions. Administrators are able to apply data from budgets or databases in the implementation of their systems and procedures. An administrator is also involved in a lot of human interaction, so he or she needs to be able to communicate well with co-workers and with patients.

The Bureau of Labor Statistics expects medical and health services jobs to grow 16% through 2006. In such an expanding field, capable people are needed to run the business side of the medical field, with a focus on efficiency. Someone who is able to find creative ways to cut costs while increasing the quality of healthcare will thrive in this demanding field — a field that encourages professionalism and helps people at the same time.

U.S. Health Service Preparation the Very Best

Top US healthcare staffing providers are the ideal options for recruiting suitable healthcare staffs for your healthcare center in the US. Healthcare staff recruiting agencies in the US mostly provide job recruitment services as well. Therefore these healthcare staffing solutions are useful for healthcare job providers and healthcare professionals such as nurses, therapists, and physicians who are searching for jobs in the US. Top recruiting agencies have contacts with most of the well-known healthcare facilities in the US. Therefore they easily come to know of all available healthcare job opportunities.

Top U.S. healthcare staffing providers act as a medium between the job providers and job seekers. The recruiting staffs in the staffing firm match the available job opportunities with the profiles of job seeking professionals in their database. If they find a suitable candidate for a particular post they will inform the employer about the candidate and make arrangements for the employer to interview the candidate. If the employer is satisfied, the candidate will be appointed for the job.

Temporary staffs or permanent staffs, experienced or inexperienced staff, all are appointed by these healthcare staffing providers, thus freeing the employers from the burden of staffing procedures. Advertising job vacancies in newspapers is rather time consuming. Top U.S. healthcare staffing providers take care of the entire recruitment, screening, placement and administrative processes on behalf of the employer. This saves the valuable time of employers.

Some staffing providers in the US are specialized in the staffing of specific healthcare professionals such as therapists, nurses and others. Since the recruiters have excellent awareness of the nature of the posts, they can provide the employers with the most appropriate candidates. Top U.S healthcare staffing providers also help in recruiting sufficiently qualified foreign candidates. These agencies assist the candidates in their Visa processing, finding accommodation, transportation and more.

Most of the top U.S healthcare staffing providers has their own websites. Job opportunities are made known to the public through these websites. Online job seekers visit these sites and apply for jobs by registering at these sites. As employers are the primary customers of healthcare staffing providers, these agencies take great care to provide top quality service for their clients. Realizing the benefits of healthcare staffing solutions, a vast majority of the reputable healthcare employers in the US rely on top U.S. healthcare staffing providers.

Paraprofessional Healthcare

A healthcare paraprofessional performs specific medical tasks after clearing an institutional certificate exam. They do not require an occupational license to provide professional service. Healthcare paraprofessionals work directly under doctors and surgeons. An increase in aging population in the developed nations has pushed up the needs for the long term care.

There is a great demand of healthcare paraprofessionals in order to provide long-term care. Medical training programs are organized to constantly update medical skills for providing quality care. Healthcare programs provide adequate training for paraprofessionals in various medical fields. They can be trained in various fields like ophthalmology, mental health, dentistry and so on. Medical schools offer paraprofessional training to delegate functions of a medical professional. Medical programs at the graduate level for healthcare paraprofessionals offer externship and job exposure opportunities.

Most medical training programs have open enrollment policy for course initiation any time of the year. The minimum applicant eligibility criteria do not vary largely among healthcare schools.

A high school diploma or equivalent is the primary eligibility for most paraprofessional medical training program. Nursing assistant programs require the passing grades in the qualifying examinations. All sectors of the healthcare industry are said to grow rapidly over the next decade. Paraprofessional medical training program can work best for a career in healthcare.

Healthcare programs for paraprofessionals train them to actively participate in treatment plans. They are trained to handle medical equipments, participate in major surgeries and offer diagnosis. A lot of technicians constitute medical paraprofessionals. Healthcare schools provide paraprofessional career options like medical record specialists and dental hygienists. Medical technician and health information officer positions can be obtained after passing the paraprofessional healthcare training programs. Medical technicians can perform multiple functions in different fields. Radiology and scan technicians perform CAT scans and ultrasound procedures. Cardiovascular technicians are paraprofessionals who perform primary scans for the medical review. Emergency medical technicians work on emergency care with the ambulances. Surgical medical paraprofessionals work in the operating room providing essential services with surgeries. Most medical paraprofessionals are paid according to the hourly basis.

Medical training programs for paraprofessionals can be pursued in a minimum of four years. An additional specialized healthcare program can be taken up for one or two years after that. Medical programs that offer paraprofessional training can help you to pursue advanced healthcare education. Medical undergraduates while training to be doctors can earn with the paraprofessional certificate. There has been a significant rise in the demand for medical paraprofessionals around the world. The increase in employment opportunity is as high as thirty five percent in certain industry sectors.

Medical healthcare programs which offer paraprofessional certificate courses will also provide a career break for many of their students in the healthcare industry. The global healthcare market is considered as the cure-pill for the current financial turmoil.

Health Reform Why Not Having a Public Option Will Reduce Your Chances of Being a Homeowner

“Whether or not the public option is part of healthcare reform” is how President Obama began his answer to a healthcare reform question. The manner in which he answered that question struck a central nerve in the healthcare debate, as many of the leading voices, of the Obama administration seemed to be threatening to abandon the public option, for expanding health insurance coverage.

Making sure every American has access to high quality healthcare, is one of the most important challenges of our time. With the number of uninsured Americans is growing, skyrocketing premiums and more people are being denied coverage every day. A better healthcare system is essential to rebuilding the economy. The President has said, that he wants to make healthcare work for the people and for businesses, not just for the insurance companies and the drug companies. And in my opinion, he is right it should work for everybody. The operative word here is everybody.

Currently, three house committees have passed healthcare legislation, which includes a strong public option. These government-run insurance plans are designed, to encourage choice and competition in the marketplace. However, the public option has been the focal point, used by critics who say the overhaul of healthcare, would amount to a government takeover of healthcare. And nothing could be farther from the truth.

If we took a second to honestly look at and discuss what this debate is really about and let everybody see it for what it is. This whole discussion boils down to, those who have and those who don’t have (insurance). On one side, providing you have a good job, that provides health insurance coverage, you feel there is no reason, you should have to face a possible tax increase, to help someone else who isn’t as fortunate as you. On the other side are the self-employed, small business owners and those workers who work for a company, which can afford a good or any health insurance plan.

In deciding which direct you feel is the best way to deal with this issue, here is some additional information that you may not be aware of.

A couple of years ago the GAO (Government Accounting Office) produced a report that stated, taxpayers currently pay for an estimated 50% of all healthcare costs in America. This means the way things are currently, if you are receiving healthcare coverage through your employer, you are paying for your own health insurance as well as helping to pay for nearly half of the nation’s healthcare costs.

Recently Families USA, a North Carolina consumer advocacy group, released a report showing how healthcare costs impacted the residents of the state, of North Carolina. Their report stated the cost of buying health insurance, for a North Carolina family increased more than five times faster, than income since the start of the decade. Since the year 2000, healthcare costs have doubled, yet income has increased only 18%. Insurance costs have risen from $6,650 to almost $13,100. The figure includes worker and employer payments for health care. The report says median earnings rose by 18 percent, from $23,100 to $27,330 in the same period.

Additionally, the middleclass is shrinking, in the near future more and more people are going to be classified as poor, as reported in Time Magazine, Economists View and numerous government reports. Worries about the middle class vanishing, shrinking, or otherwise dwindling are hardly new. The 2010 federal budget request addresses concerns that the middle class may be shrinking. It says: “Some Americans have not been able to keep up, falling out of the middle class and into poverty”; “the ladder into the middle class and beyond has become harder and harder to climb”; and warns that without high-quality schools, there is no way to “strengthen the middle class.” In fact, it is believed 80% of a middle class Americans who are currently leaving the middle class, are ending up being classified as the poor.

What effect will this have on housing and homeownership? The answer to that question can be found in the remnants of a very recent historical event, Hurricane Katrina.

According to the US Department of Energy’s Energy Information Administration, Hurricane Katrina severely interrupted the Gulf Coast oil industry. As a result, gas prices suddenly and dramatically increased substantially. With incomes not rising as fast many families found themselves facing financial difficulties, as the increasing fuel costs shattered the family budget. This forced many families to have to choose between having to pay for their rent or mortgage, food, healthcare and driving back and forth to work. In order to compensate their budgetary imbalances many families placed themselves in further debt with the use of credit cards.

During the spring of 2008 this process was repeated as oil speculators drove the price of oil to $143 a barrel, as result the cost of fuel doubled on consumers.

With healthcare rising at rate that’s five times faster, than income it is just a matter of before the costs of one accident or illness will be able to wipe out an average American family, leaving them financially destitute.

Again you may be asking, what does this have to do with housing? What does that mean to you, the person trying to purchase their first home or the homeowner needing to consolidate their existing debt?

First, it means without healthcare reform, in the not to distant future it is going to be more difficult to obtain mortgage financing. With healthcare costs increasing so dramatically and eating up more and more of the family’s budget, it means that people will have less money to put towards housing and it will become more difficult to save, meaning, it will be more difficult to come up with the money needed for their down-payments.

Without healthcare reform, it seems that health insurance pays less and less of the medical bill, even though premiums keep going up and up. Therefore, you can expect the number of medical collections and medical judgments to increase. This will have devastating affects on credit scores, driving them below the minimum acceptable credit score needed to buy a house. Medical judgments, just as all other judgments must be paid off, before a person can obtain a mortgage. This could increase the amount of money some people will need to complete their transaction, at a time when it is already difficult to save, and it will prevent otherwise qualified people, from being able to obtain a mortgage altogether. That also means less people to buy homes, a longer buyer’s market and lower home prices.

Secondly, if people have less discretionary money to spend, they will spend less, and if people are not spending employment and the economy are negatively affected. Here is the effect of that. In order to coax people into spending more companies must reduce prices, which thereby reduces their profit margins, which will make companies less stable and more vulnerable to failure. If your company fails, I don’t care if you were the Director of HR, Vice President of Production or the Senior Vice President of Marketing, if you don’t have a job, if don’t have a company sponsored insurance plan and you will need and you will want insurance, you’ll want that public option, also.

And finally, we have to start realizing nothing operates in a vacuum anymore. Every action or inaction has consequences. Healthcare affects employment, employment affects homeownership, homeownership affects retail sales, retail sales affect company profits, company profits affect a company’s ability to provide healthcare benefits. Everything is interconnected.

Greg Luchey is a licensed mortgage professional and loan originator in the states of North Carolina, South Carolina, and Georgia, a liability management advisor specializing in mortgage planning, the owner of The Strategic Homeownership Center and branch owner of Christensen Financial’s South Carolina mortgage brokerage office, radio commentator and author.

Here’s the Universal Healthcare Impact for you

Universal healthcare continues to dominate the headlines. There are many arguments for or against the idea of implementing a system where healthcare is available to all citizens. It is a worldwide issue and one that has been put into place in many different countries around the world. From Canada to New Zealand to the Netherlands to Singapore to Israel there are many different variations on universal healthcare in place around the globe and in different economic and political climates. There are many different ways that a country can decide on healthcare funding. With that in mind, each country has developed their own system of healthcare and has had to decide which is the best way to bring money in so that they can continue to provide the services guaranteed by their own universal healthcare system. There are many ways to better provide to citizens, from providing someone the best of southern Chicago suburbs healthcare or giving someone else in Oregon a better chance to receive attention.

Finding the best healthcare possible and being able to then afford it is an issue that many face. Within the United States, there are many different thoughts on the subject of universal healthcare reform. Since the United States is the only industrialized nation currently without any type of universal healthcare system, it will remain an interesting issue from all angles. Whether one is trying to find the best Wilmington Illinois healthcare possible or going to a New York hospital or visiting the local family physician – it is important for the average person to feel as if they are protected and able to seek medical attention regardless of their insurance providers.

So if you or a loved one came down with a serious illness that needed immediate attention, you would want to be able to afford the best Watseka healthcare possible. However, some are not in the situation to afford healthcare for themselves and/or their loved ones for a myriad of reasons. A universal healthcare program could effectively get rid of that possible life-threatening situation and can guarantee basic health and medical benefits to each and every citizen. Regardless of where you live or where you work or your living situation, the issue of universal healthcare is bound to be important and could have a major effect on how you live your life.

The quality of the healthcare is important to all citizens, young or old, and so it is important to look at the different options available to best provide for each individual. So whether you are searching for the best Watseka healthcare or are currently receiving the best care in the southern Chicago suburbs healthcare or Wilmington Illinois healthcare systems, the topic of universal healthcare is bound to be raised. Whether it is a good plan and how it will be financed will continue to be interesting points of discussion that concern how citizens can be assured access to quality healthcare regardless of their living situations.

What Will New Economies Carry for Your Health Care?

As of September 18, 2009, the healthcare reform bill, HR 1495, was still in committee. Once it is out of committee, it goes to the House and Senate for vote and then to the president for signing. Just because it is signed, doesn’t mean that it immediately goes into effect. Some of the mandates of the new bill require private insurers to comply with new rules and regulations that are set by the reform bill. One can only guess how well that is going to go over. The real issue at hand, as is with many bills, is how much will it cost? Not only in terms of actual cost to individuals desiring some form of healthcare, but in terms of taxes and burdens upon tax payers?

Currently, an estimated $500 million in new taxes are anticipated to cover the healthcare reform. Whether or not this is the actual number, the reality is that covering the healthcare costs of tens of millions of Americans is not going to be cheap. The Obama Administration is already spending money at an alarming rate. Can we really afford this plan? and yet, can we not afford it?

I can tell you that my own predicament is having to afford healthcare for my own family. I want the best care, but at a reasonable rate. When it costs almost $800.00 a month to pay for my family, I wonder what the federal alternative will be? Will it be less for the same care? Or will it be an HMO nightmare where I can’t get in to see a doctor for weeks on end. Will mental health be covered? What will it cost me as a clinician in terms of being paid for the services I provide? It’s already difficult understanding how insurance companies justify what my pay should be, and at such low amounts!!

Balancing both sides is difficult. I should be paid well enough to support my family, yet I don’t want to be robbed when trying to get healthcare coverage. This is where private industry can step up. Healthcare shouldn’t cost so much to meet the needs of patients. Without going into great detail, healthcare companies have very much figured out how to “pool” their members to avoid a catastrophic trend of insurance claims that would bankrupt them. Therefore, why does it cost so much? Employers already bear much of the burden for their employees when contributing towards their insurance premiums. The answer seems pretty obvious to me: The current insurance companies are top heavy.

When greed is factored into the cost of insurance, then it becomes a problem when considering the moral value of insurance and healthcare. Corporations have a duty to benefit the stakeholders of their organizations. This is in direct conflict of providing affordable healthcare because it makes moral sense. To dramatically offset the corporate greed, government feels it needs to step in. Unfortunately, the government can’t see the forest among the trees. They are so worried about those who are lost among the forest that they lose sight of the bigger picture: Providing healthcare without burning down the forest. Until corporate governance can limit executive pay and until government can limit the waste in spending, neither option is the best option. Why not have a healthcare system that is subsidized by government, but only to the extent that it limits the cost to those who are uninsured, and therefore, limits the pay to upper management in order to avoid a top heavy system?

At some point, a pendulum must meet it’s center. The new healthcare reform seems to be at odds with the current healthcare system. The current healthcare system provides the best medicine in the world. It provide efficiencies that make processing insurance care easier, faster, and less expensive. Medicare should be a forewarning to us about how the government will manage this system. It’s slow, burdensome, and has more holes than Swiss cheese that allow for abuse.

As a clinician that constantly battles with insurance carriers over payments, processing of claims, and meeting the needs of my patients, I can say that the system has become easier, faster, and more user friendly over the past couple of years….and it doesn’t take over 1000 pages to accomplish this.

The bottom line is that healthcare reform isn’t going to happen anytime soon. It isn’t going to happen cheaply. So before everyone jumps on the bandwagon, take a moment to think twice about where you are in your current coverage and lobby for a cooperation between private and government healthcare, instead of government run healthcare.

Dr. Christy Wise is the CEO of San Diego Family Services and a licensed clinical psychologist. To find out more, please visit [] She is also a national speaker on relationship conflict resolution and sex therapy.

Dr. Wise has been practicing for over ten years. She has brought comfort and understanding to issues surrounding divorce, children, teens, relationships, conflict resolution, sexuality, anxiety, depression, psychological testing and many other diagnostic categories and issues.

Dr. Wise is also a trained child custody evaluator and meets the requirements of California Rules of Court: Rule 5.225, 5.230 and Domestic Violence updates. She is qualified by her knowledge, skill, experience, training and education. She is driven by her commitment to positively impact the lives of individuals in a safe and effective environment.

New Financial Services at US Healthcare

Susir Kumar: OK. A BPO is basically the back end of a company’s operations, so we handle their customers’ transactions. Through the recession period we have seen, for example, banks issuing a lesser number of credit cards; banks giving fewer mortgages; the new accounts that are being opened up have reduced. We are the back-end supporter of these clients of ours: the volumes coming in from these clients of ours have actually gone down, so if we were issuing 60,000 cards a month for a particular client it perhaps went down to as little as about 5,000. We became extremely concerned about issuing any further loans [while] people were just not willing to spend money or buy things, and all of that had a significant impact on the number of transactions and the number of calls coming in.

What we first saw in this initial phase of this whole recession was volume reduction, and a whole lot of companies being extremely concerned about whether they would survive through this phase of recession or not. So everyone started strategizing around how to survive. We had a set of companies which thought by taking certain actions they would survive, and then we had a set of companies which were pretty concerned about their survival. So in some companies we actually saw some drastic measures being taken, and now people were not expecting the traditional outsourcing deals. They were asking us “Tell us how you can accelerate the cost savings process? I know you can give us 50% reduction of costs after 18 months: is there a way that you can give us 30% right now?” So it was a completely new expectation that came in, and I think after the first six months of recession we saw a lot of companies coming out with the question, [so] we had to change our value proposition or our offers to clients and prospects… Then we started observing, over the next six months to about nine months, that these companies were making faster decisions: in the past it would take anything between six to 18 months to take a decision on outsourcing or offshoring, but during this phase we were seeing companies taking decisions as quick as maybe two or three months.

We noticed that clients who had outsourced just about 15% or 20%, were all talking to us about how they could increase the outsourcing/offshoring percentage, and get their costs down; so we also went after every company that had outsourced just a small component, and we told them that “yes, in this case you are saving $5 million a year, or $10 million a year; here is another opportunity where you can accelerate and increase the scope of offshoring and outsourcing, and you could save potentially double or triple the amount that you are currently saving.” The third thing that we saw was, [before the recession] people would not make an offshoring or outsourcing decision if the saving was, say, less than 40%. In the new environment we saw that even if we gave a value proposition of savings of 15%, people would make a decision. Three years back we would never go to a company if the value proposition was just a 15% saving.

I think right now we are in this phase – where from the bottom our clients have actually been growing about 5 to 10%, so we have already seen more cards being issued, more mortgages being given, more people traveling; in the travel segment that we handle, we are seeing a lot of demand coming up. And in the last six months most of the companies that have downsized their own labor force, are all believing that there is going to be some growth in the next six to 12 months. Albeit, these companies are not convinced that this growth is going to be sustainable; people are generally believe that 2012, is where they will see a growth equal to what they saw in 2007-2008. So the value proposition that we are offering to our clients is: ‘you guys have come out with a plan for next year that talks about 10% growth versus the bottom; rather than you building your own capacity and people why don’t you look at working with us, because you can turn on the tap or turn off the tap with us, whereas it’s more difficult for you guys to do it in your environment where it’s expensive and more regulated.’

SSON: Looking forward then, Susir, what now do you see as the biggest challenges facing outsourcing providers? And how are you positioning Intelenet to overcome these?

SK: Just to give you a summary: over the last, say, 18 months to 20 months, we’ve actually seen a reduction or a contraction of our existing business of around 10% to 15%. But there is new demand which is offsetting this shrinkage, and net-net we are still seeing a 10% growth. The good news is that people are making faster decisions and looking at outsourcing more. Because of these multiple reasons and the fact that we are giving them capacity as a value rather than just cost, there has been a growth in our existing-to-new business, to the extent of almost 25%, which after offsetting the 10%-15% shrinkage still accounts for 10% net growth. So that’s the bottom line of the whole thing.

People are also negotiating more. And people have actually tested the market in the last 18 to 24 months and trying to squeeze a little more out of service providers like us. When they came in through this phase of recession and asked us for a 5% or 10% discount, we gave it to them because these are long-term relationships, and we have to reciprocate in some form in their time of difficulty. Now this is becoming a new norm for pricing.

We have also learned in the last 18 months or 24 months to run the operations more efficiently. So what we have been telling the clients in the last 18 months is, “ok, you guys want a 10% discount, we’ll give you a 10% discount. But don’t dictate to me in terms of where the operations should be run from, what should be the span of control, what should be the kind of technology – you tell me what is the end result you want, in terms of efficiencies, in terms of turnaround times, in terms of accuracy, and let me decide how and from where to run the operations, and I’ll give you the 10% discount.” So what has happened in the last 18-24 months is we have been given the freedom to decide how to run and from where to run the operation.

Net-net, though we have reduced the price, we have been able to get the same margin as what we were getting in the past..

Another big challenge is that people are asking for more and more financially structured deals, rather than the regular outsourcing which is a per-FT price or a per-transaction price; it’s becoming a little more complex. They are asking us to fund the redundancy, they are asking us to fund the set-up costs; there are a few clients that are asking us to take an outcome-based pricing, and we’re taking more and more of that. I think from a risk perspective, we are now required to factor in if at all we have funded the redundancy – and if the contract is say over a period of 5 years, if it actually gets terminated before that, then we will not have to cover the entire funding of redundancy that we have done.

Companies are also coming and telling us, “guys, just take our operation lock stock and barrel, and you guys decide the onshore/offshore mix, etc: this is what we want as outcomes.” And what that means to us is investment; taking over the risk of pensions of these employees and costs associated with just aligning that new business that we buy out with our business, and so on and so forth. In the last six months we have done about five acquisitions of just the back-end operations of a company. And that always has the challenge of integration – and the risks.

SSON: That’s an interesting point: at the moment we’re seeing a lot of BPOs buying into shared services captives, for example Cognizant and UBS: is that something on your agenda for 2010?

SK: Yes they are, and actually, one of the advantages we have is we’re not a listed company, and being a part of Blackstone, we do have access to capital. When you acquire a back office of an existing company, what you need is capital, and an ability to take the impact on your P&Ls for the first six months or a year of buying out the company.

For example, if I were to buy the back office of an existing company, the company would expect a reduction of costs of, say, 20%. In the moment that you buy it and you start billing 20% less the next day, you’re actually incurring a loss in your books, because the cost structure and the way the operations are designed needs you to spend, for example, 100 and you’re only actually billing the client about 90. There’s a hole in your P&L. Only after about six months to one year you will start reducing your costs, you will start building efficiencies in the processes and so on and so forth, and you will be able to bring down your costs from 100 to, say, 80 or so – and because the client is paying 90, you start making a profit of 10. What this means to us is it will impact on our P&L accounts for a period of one year. But because we are not listed it really doesn’t matter to us; and the good thing is, normally when you do a transaction like this we ask them for a lock-in – to provide us a commitment of business for a period of time. And as I told you we did about five transactions in the last six months: all of those five transactions have come with a revenue commitment for a period of time. You will see us do more and more of these kinds of deals both onshore as well as offshore.

Creating Printed Materials For Health Marketing Professionals

Many times, marketing or advertising agencies have a broad range of clients. As a result, the marketing professionals that work for the company need to know how to extend their knowledge to accurately represent all types of brands and organizations. Because different marketing methods are employed depending on the type of client, it can sometimes be hard for a non-specialized marketing agency to accurately market and gain business for every organization or company they represent. For instance, one would go about marketing a non-profit differently than a restaurant, and also differently from a healthcare facility.

The healthcare field is one such field that needs to be marketed differently. For those looking to get the word out or re-brand their healthcare organization, it’s a good idea to turn to healthcare marketing professionals with vast experience in the field. With an organization that focuses specifically on healthcare marketing, clients can expect great results that successfully advertise their name to the public and ultimately increase their facility’s ROI.

Let Marketing Professionals Handle It

The hallmark of many healthcare facilities is printed materials including newsletters, magazines and collateral marketing materials. It can take a lot of time, money, and effort to create beautiful, error-free publications that are easy to read, appeal to a target audience, and are well designed. Those in the healthcare field, even in an administrative or managerial role, often don’t have the time, marketing know-how, or technical printing background to effectively market and brand an organization.

With an agency that specializes in healthcare marketing, clients can rest assured knowing that their healthcare facility will be advertised to the right people, the right way. Healthcare marketing professionals can help create and distribute content relevant to each specific healthcare field. Whether it is in the form of newsletters, in-house magazines, or physician publications, the content created by these marketing professionals will improve your relationship with your target audience.

Printing for Healthcare Marketing Clients

Healthcare marketing professionals may focus on healthcare, but the basis of their education is in effective marketing. Marketing agencies are made up of experienced writers who can promote healthcare organizations and successfully communicate their benefits and features to clients, doctors, and potential customers. Graphic and web designers can create beautiful, eye-catching newsletters, magazines, and web pages to go with the compelling text. And healthcare advertising professionals know how to properly prepare a document for print, and where to go for the most cost-effective yet professional print job.

Newsletters sent to clients or patients are a great way to let them know about upcoming specials, new services, a change of hours, or any other business news. In-house magazines can spread the word within the company about individual professional achievements, upcoming events, and more. Publications specifically for physicians can highlight new, innovative medical technology and methods, and employee publications can keep workers in the know, promoting company unity.

Hire healthcare marketing professionals to accurately portray your healthcare organization to the public. These professionals are able to create expertly printed materials with a polished voice that effectively communicates news to current and potential clients, other doctors, and competitors in the field.

Recruiting Health For Physical Therapy

Healthcare recruiting for physical therapy is gaining prominence as many studies have shown that there are shortages throughout the physical therapy profession as well in healthcare facilities that employ physical therapists. The structured healthcare recruiting services of dependable healthcare staffing solution providers enable medical care facilities to recruit qualified physical therapists.

Recruit Talented Physical Therapists

Several reputed healthcare staffing agencies in US offer competent recruitment services based on the requirements of healthcare employers. The recruiting agencies maintain regular contacts with the various healthcare facilities. They are therefore well informed about vacant job positions in these facilities.

To fill the physical therapy job positions existing in premium healthcare centers, these recruiting service providers make every effort to identify hardworking, dynamic and skilled candidates. The entire recruitment procedures including preliminary evaluation, candidate sourcing and interviewing are handled by skilled professionals. Moreover, they also help healthcare facilities to save the money, time and effort needed for putting out placement advertisements and conducting the recruiting process on their own.

Placement Services for Domestic and Foreign-trained Candidates

Healthcare recruiting agencies enable domestic and foreign trained physical therapy professionals to secure permanent, temporary, part-time, full-time, long-term, short-term or travel jobs in well-known healthcare facilities, and public and private organizations. These include rehabilitation clinics, hospitals, physician’s offices, acute care clinics, nursing homes, long term care centers, government organizations, home healthcare agencies and educational institutions.

Healthcare recruiting agencies provide physical therapists the opportunity to gain know-how and experience by placing them in challenging job environments. Successful candidates enjoy remuneration packages which include benefits like:

• 401(k) retirement savings plan
• Paid housing
• Professional liability insurance
• Section 125 Cafeteria plan
• Short-term disability insurance
• Continuing education programs
• Immigration processing assistance (for foreign candidates)
• Additional state licensure

Locate Eminent Service Providers

Competent healthcare agencies make hiring easier and better. With the use of advanced technology, targeted searches and experienced recruitment team, they are well-equipped to provide healthcare facilities with qualified and experienced physical therapy professionals.

Mental Health Reform

As healthcare reform is becoming a reality, there is much to celebrate within the mental health community. This includes passage of a healthcare reform package that includes parity for mental health and addiction services, expansion of Medicaid to 133% of Federal Poverty Level, inclusion of behavioral health organizations and individuals with mental illnesses in the new Medicaid medical home state option, and authorization and increased funding for grants co-locating mental health treatment and primary care. These and a host of other provisions expand the opportunities for individuals with mental illnesses and addictions to obtain and maintain insurance coverage and access needed services.

But this is not the end of the mental healthcare battle. Simply put, mental health advocates must be ready to play in a new game, in a world where increasing numbers of individuals – by virtue of Medicaid expansion, the emerging Health Insurance Exchanges, and parity regulations – will have access to behavioral health services. We expect to see an additional 15 million individuals – an increase of 43% – eligible for Medicaid alone, with more than 30 million individuals overall who will, in the not too distant future, have insurance coverage.

But this is far more than a matter of numbers – it’s about working smarter. Advocates of mental healthcare anticipate that healthcare reform-driven service delivery redesign and payment reform will unfold at a rapid pace. In order to bend the cost curve, payment reform and service delivery redesign will change how health, mental health, and substance use services are integrated, funded, and managed. Providers must learn to practice healthcare the way healthcare will be done.

As mental healthcare providers and advocates, we must become savvy about positioning ourselves to take advantage of new markets and new opportunities to help control the design and delivery of healthcare services. We must begin to build relationships within and across the entire healthcare sector. As we revisit the concept of “managing care” for individuals and whole populations, we have to be certain that our focus on person-centered, recovery-focused treatment and services is not subsumed by the drive to “bend the curve” in healthcare costs. We must be able to demonstrate our value not only to our customers, but also as key players in these new healthcare consortia.

We must become accountable for efficient and effective services that show results across all health domains. We believe fee-for-service reimbursement will slowly become a thing of the past. So, too, will be the ability to claim that caseloads are full with no-show rates of 50% and more. We risk being left on the sidelines if we don’t move with deliberate speed to ensure continuity and timely access to care; comply with third-party payer requirements; coordinate care with a full range of health providers; and if necessary take on payers that refuse to honor the spirit and letter of the parity regulations.

We must become increasingly customer-focused, from the way we greet individuals who come through our door to the way we market our services. We should expect that with more money available in healthcare – particularly for mental health and addiction treatment – that new and well capitalized players will find behavioral health, traditionally a financially unattractive healthcare sector, far more appealing.

People will be insured and will have an increasing range of options available to them. What differentiates our mental healthcare services? Why should an individual choose to receive treatment and support from us? Are we offering services that will help them meet a full range of healthcare needs? Are our services culturally appropriate for the communities we serve? Can we help them understand and make appropriate use of their insurance coverage? We must retool our organizations with the knowledge that all individuals will now become true “consumers” of healthcare services.

At the same time, we must also be aware that our work is far from over at the state and federal level. Forty eight of 50 states are experiencing severe budget shortfalls. The threat is very real and the mental healthcare advocates are fighting hard to hold on to current funding as legislatures see an opportunity to continue to withdraw needed funds. This is surely a bad idea – even the most generous healthcare benefits will likely not cover the full range of wraparound supports that people with mental illnesses and addictions need to fully recover.

Eleanor Roosevelt once said, “It takes as much energy to wish as it does to plan.” All of our planning, advocacy, and leadership to date have borne fruit, but we must not be content to wish it all works out well. We must fight for our future – and the future of the individuals we are privileged to serve – by acting as key players in the brave new world of healthcare.